Frequently asked questions

What makes your journals different?

The Creative Mindset Journals are outcome focused, designed around transformation including, reducing anxiety, building self-awareness, confidence and reducing negative thinking styles. Our journals focus on a mixture of journaling methods, including expressive writing, gratitude and free flow writing. Each journal are psychological informed, with a Cognitive Behavioral Therapy reframing questions, which will help customers feel empowered and encouraged to change. In our journals we also have dedicated spaces for our customers to check-in with themselves which encourages creative thinking and gives them the opportunity to not neglect their mental health. Our journals have also been designed to feel like a therapist in your pocket, with un-dated pages allowing the customer to complete at a time which suits them with no added pressure

Who are your journals for?
Our journals are suitable for creatives who want to unlock creative flow, confidence and clarity on their journey of becoming their higher-self for creatives who enjoy writing, planning or reflecting. Our journals are priced at a range that is less than clinical routes for therapy or professional wellness services and provide support in similar ways.

What types of journals do you offer?
We offer a variety of journals, including:

  • Daily planners
  • Gratitude journals
  • Guided journals
  • Blank notebooks
  • Wellness and self-care journals

What size are your journals?
Each product page lists the exact dimensions. Common sizes include A5 and pocket-sized editions.

What kind of paper do you use?
We use is, 100GSM wood free paper, white colour, which is FSC-certified and the fabric materials used in production comply with the standard manufacturing requirements and are not classified as hazardous materials. Our journals feature high-quality, smooth paper designed to minimise ink bleed-through and provide an enjoyable writing experience.

What type of binding do you use?
Depending on the collection, we offer softcover canvas material hardcover, and lay-flat bound journals.

Can I personalised my journal?
Yes, selected journals can be customised with names, initials or special messages.

Can I order journals in bulk?
Yes, contact us for custom pricing: support@thecreativemindsetguide.com

Orders & Shipping

How long does shipping take?
Shipping times depend on your location and shipping method, estimated delivery dates are displayed during checkout.

Do you ship internationally?
Not at the moment, but it is something we are looking into.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Can I change or cancel my order?
Orders can usually be modified or canceled before they are processed, please contact us as soon as possible.

Returns & Refunds

What is your return policy?
Unused journals can be returned within our return window in their original condition. 

What if my journal arrives damaged?
We will arrange a replacement or refund.

Gifting

Can I send a journal as a gift?
Yes, you can ship directly to the recipient.

Do you sell gift cards?
Yes, digital gift cards are available and make a great option when you're unsure which journal to choose.